Policies

The College of Mount Saint Vincent welcomes the opportunity to assist the college community with special events of all sizes, from small office coffee breaks to lunches, dinners or receptions at a variety of campus locations.

The College of Mount Saint Vincent Community must submit all catering requests by visiting https://cateringcmsv.catertrax.com/.

If you need assistance, please contact the Office for Campus Events & Catering by email at campusevents@mountsaintvincent.edu or call (718) 405-3204.

Catering Policies
Please note that all catering requests must be submitted no later than the Tuesday of the week prior before the event (or earlier if possible). Once your request is submitted, you will receive an email confirmation within 72 hours from the Office for Campus Events. If you need to make any changes/cancellations to your reservation, please email campusevents@mountsaintvincent.edu, or call (718) 405-3204 as soon as possible.

Guaranteed Guest Counts
We require a guaranteed guest count 4 days before your event. All charges will be based on the guaranteed guest count or the number of guests in attendance, whichever is higher. Please contact the Office for Campus Events & Catering by email at campusevents@mountsaintvincent.edu or call (718) 405-3204.

Cancellations
If you have to cancel an event, please contact the Office for Campus Events by email at campusevents@mountsaintvincent.edu or call (718) 405-3204, as soon as possible. Events cancelled within the 4 day guarantee period may result in charges related to the event.

Equipment
Event and Catering equipment is available from the Office for Campus Events. Charges for any missing or damaged Event and Catering equipment will be added to your bill. Wait Staff as well as china, silverware, and linen are available upon request for an additional fee.

Billing
Internal college events must provide organization, fund and, if applicable, activity number for events to be processed. For approved external events, payment must be arranged ahead of time through the Office for Campus Events.

When Placing an Order
Other information we will need to assist you in planning your event:
Verification that the venue has been booked and set-up noted. This should be ar-ranged through the Office for Campus Events.; 718-405-3204 or by email, cam-pusevents@mountsaintvincent.edu,

• Location, date and time of the event
  
• Number of people attending the event
  
• Budget Codes (Internal Only)
  
• Department name, telephone number and e-mail address of person filing the reservation (Internal Only)

After the Event
The College of Mount Saint Vincent's goal is to ensure that all food is properly handled and to minimize food waste. Good planning and accurate guest counts help us to achieve this goal. The College of Mount Saint Vincent takes the responsibility of safe food handling seriously to ensure that none of our guests are susceptible to food-borne illnesses. Due to health department restrictions and liability issues, leftover foods cannot be taken from the event venue, nor can dining services be responsible for storing or delivering any leftover food from an event.